Help & Support Center
Welcome to the Triple Dot Clothings Help & Support Center. We are here to assist you with everything from placing an order to tracking deliveries, exchanges, and account assistance.
1. Frequently Visited Topics
- Order Tracking: Once your order is shipped, you will receive an SMS and email with live tracking details. You can also track your order status anytime from your account dashboard.
- Returns & Exchanges: We offer a hassle-free 7-day return and exchange policy on eligible clothing items. You can initiate a request directly through your account.
- Payments & Refunds: Prepaid refunds are processed back to your original payment method within 5 to 7 business days, while Cash on Delivery (COD) refunds are handled via bank transfer or UPI ID.
2. Still Need Help? Get in Touch
If you cannot find the answer you are looking for, our customer support team is ready to assist you:
- Email: tripledotclothings@gmail.com
- Phone / WhatsApp: +91 99714 46974 / +91 95990 45270
- Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
3. Visit Our Office / Store
Triple Dot Clothings
PBC-13-14-16, R K Mall, Inside Pul Bangash Metro Station,
Delhi - 110007, India