Privacy Policy
Last Updated: October 2026
At Triple Dot ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website tripledotclothings.com or make a purchase with us.
1. Information We Collect
To provide you with a seamless shopping experience for our apparel and accessories (including caps, trackpants, polos, jackets, jeans, and t-shirts), we collect information in the following ways:
- Information You Provide Directly:
- Contact Details: Your name, email address, phone number, and shipping/billing addresses.
- Payment Information: Securely processed payment details collected when you make a purchase.
- Shopping Preferences: Your sizing preferences, wishlist items, and order history.
- Customer Support Records: Communications and feedback you share with our support team.
- Information Collected Automatically:
- Device & Browsing Data: IP address, browser type, device type, operating system, and pages visited on our site through cookies and similar tracking technologies
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2. How We Use Your Information
We use the information we collect for various business and operational purposes, including:
- Order Fulfillment: To process, pack, and deliver your clothing orders, manage returns or exchanges, and send order status updates.
- Customer Support: To respond to your inquiries and resolve issues.
- Personalization & Improvement: To improve our website layout, product offerings, and overall user experience.
- Marketing & Communications: To send you promotional offers, new collection alerts, and updates (only with your explicit consent; you can opt-out at any time).
- Legal & Fraud Prevention: To secure our platform, prevent fraudulent transactions, and comply with legal obligations.
3. How We Share Your Information
We do not sell or share your personal information with third parties except under the following circumstances:
- Service Providers: Trusted third-party partners who assist us in operating our business, such as payment gateways and delivery/logistics partners.
- Legal Compliance: When required by law, court orders, or governmental regulations, or to protect our rights and prevent fraud.
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
- SSL encryption for all data transmission during checkout and browsing.
- Secure payment gateways.
- Regular security audits, updates, and strict access controls.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request the deletion of your information.
- Opt-out of marketing communications at any time.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control or disable cookie preferences through your individual browser settings.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Registered Address: PBC-13-14-16, R K Mall, Inside Pul Bangash Metro Station, Delhi - 110007, India
- Email: dms.camel@gmail.com
- Phone: +91 95990 45270 / +91 96504 50497