Privacy Policy
Last Updated: October 2026
At Triple Dot, we take your privacy seriously. This Privacy Policy explains how we collect, use and protect your personal information when you use our website and shop with us.
1. Information We Collect
- Your name, email address, phone number and delivery address
- Order details and account information
- Payment details, which are processed by secure payment gateways
- Messages you send through our contact form, email, phone or WhatsApp
- Basic device and browsing information collected through cookies
2. How We Use Your Information
- To process, deliver and track your orders
- To handle returns, exchanges and refunds
- To provide customer support and reply to your enquiries
- To send order confirmations and updates
- To improve our website, products and services
- To send offers and new arrivals, only with your consent
3. Information Sharing
We do not sell your personal information. We share it only:
- With payment gateways and delivery partners to complete your order
- To follow the law or legal requests
- To protect our rights and prevent fraud
4. Data Security
We use reasonable security measures to protect your information, including secure payment gateways and encrypted (HTTPS) connections. No online system is completely secure, but we work to keep your data safe.
5. Your Rights
You can ask us to:
- Show you the personal information we hold about you
- Correct information that is wrong
- Delete your information, where the law allows
- Stop sending you marketing messages at any time
6. Cookies
We use cookies to keep your cart and login working, understand how people use our website and improve your experience. You can control cookies in your browser settings.
7. Children
Our website is not meant for children under 18 to use without a parent or guardian.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page.
9. Contact Us
Email: tripledotclothings@gmail.com
Phone and WhatsApp: +91 95990 45270
Business hours: Monday to Saturday, 10:00 AM to 7:00 PM (closed on Sunday)
Address: PBC-13-14-16, R K Mall, Inside Pul Bangash Metro Station, Delhi - 110007, India